![]() With it's instantly apparent if there is a congested route. ![]() So, if you have to multithread your connection to get your full speed, you should be asking why that is. Multithreading can show that you're able to max out your connection by combining the speed of concurrent connections but a great connection can max out without having to multithread. Omitting the worst portion of your test resulting in inflated scores that may make you feel warm and fuzzy but aren't going to help you see and resolve connection issues. They often display your maximum throughput not your throughput over the course of an entire upload or download. Multithreaded speed tests, like the majority out there, are designed to benefit the Internet provider not the consumer. Remember, you shouldn't have to multithread your connection to pull your full speed. but testing that way will not clue you in that there is actually a problem along the route. If you open more than one connection through that pipe you'll be able to achieve a faster speed. For instance, imagine that you have a pipe along your route that's limiting you to 10 Mbps. Meaning that they open more than one connection to the host and combine the speeds. Ookla speed tests are also multithreaded. Multithreading makes your connection look better Ookla is huge, most of the speed tests online run their software. Isn't THAT the data that you're here to see?Īlso note this isn't only true for. Throwing away the fastest 10% and slowest 30% of the results in my opinion does not make for an accurate test. The remaining data is averaged together to determine the final result.The fastest 10% and slowest 30% of your results are DISCARDED.I want to explain something that may help you understand why this is.Īccording to the Ookla Wiki the following is true about your tests taken at. You can also access your account and billing info using your Gmail login, so you don’t have to worry about yet another username and password.The most common question that people ask us is why their results here differ from. The monthly statements are very clear about how much you owe and when you’ll be charged compared to the sometimes confusing internet bills from other providers, so there’s no ambiguity about charges. Something else that we love about Google Fiber is how straightforward the billing is. The company claims (2) it topped results in over 20 categories in an American Customer Satisfaction Index (ACSI) survey, but the actual results of that survey don’t appear to be public, so all we have are anecdotes. That said, we’ve seen comparatively few customer service complaints about Google Fiber, and our own experience with Google Fiber has been that we rarely need customer support anyway. In general, this means really good online help and so-so phone support. If you do end up needing support, you’re dealing with Google. When Google anticipates a change to your account or service, it generally lets you know well in advance. For the most part, you can just do what you need to do online and forget that you even have an internet service provider, which is great. Given the excellent speeds, (relatively) affordable pricing, and lack of fees, it’s safe to say that living with Google Fiber makes for a fantastic experience. Some customers complain of having to wait for months or even years to have fiber installed at their homes, even after the fiber-optic cables have been laid in their neighborhoods. We had to bump this score down, however, because of the slow pace of installation. On paper, Google Fiber and its equipment are fantastic. This is another area where other internet providers sometimes get you-they advertise free installation, but charge a significant “activation fee” that negates the deal. Many other providers end up costing $10–$15 more per month due to equipment rental fees, so this is a refreshing change of pace.Īdditionally, Google doesn’t charge any sort of activation fee. This means that, outside of any state-imposed access fees, the advertised prices are what you’ll actually pay for broadband internet service. ![]() Installation of the fiber jack is free, and there are no monthly fees for the network box, which functions as both a modem and router. Equipment is another area where Google Fiber really shines.
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